All About Me Therapy General Terms & Conditions
Cancellation Policy: Cancellations within 24 hours of booking receive a 100% refund, after 24 hours after booking AND before 24 hours of appointment receive 50% refund. Cancellations the day of an appointment will not receive a refund.
Rescheduling Policy: If you reschedule before 24 hours before your scheduled appointment, there is no fee. Rescheduling within 24 hours of an appointment will require a $25 fee. Rescheduled appointments are based on availability and on a first come first serve basis.
No-Show Policy: If you are a no-show, you WILL NOT receive any refund. No-shows = not joining a virtual session within the given timeframe of specific service. If I am able to communicate with you to reschedule before deeming a no-show, a fee, specific to the service, will be applied.
Therapist Reschedule: If I need to reschedule, I will contact you via email or phone at least before 24 hours before your scheduled appointment. If there is an emergency in which I reschedule within 24 hours of your appointment, there will be no rescheduling fee and you will receive an additional 15 minutes of session time.